Note: This episode of the Everybody Matters Podcast was originally posted in Nov 2015. We recently discovered that the episode stream had a number of technical issues, including lost information that left the episode incomplete. We’re taking this opportunity to repost the entire, complete episode without errors. If you’re a long-time listener that had trouble with the episode, we hope you’ll listen again with fresh ears to hear the entire story as intended. This is the introduction that accompanied the original episode posting:
To many companies, Toyota’s well-known Lean methodology is simply about waste elimination. They adopt Lean processes to improve performance by reducing waste and redundancies.
They want to make a company “lean and mean.” Unfortunately, in some companies that phrase is quite literal. In many instances, Lean becomes more about numbers on a page than people. People sometimes become the waste that Lean eliminates.
I talk about Barry-Wehmiller’s Lean journey in Everybody Matters: The Extraordinary Power of Caring For Your People Like Family. On this week’s Everybody Matters podcast, we take a look at how our approach to Lean puts people at the center to make it about eliminating frustration, not waste.
Our Lean journey began with caring about people, not numbers.
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